Business and Administration Levels 2 & 3

To achieve the full certificate in Business and Administration, you must complete 6 units including the 2 mandatory core units. At least 3 units must be chosen from Group B. If you are undertaking this NVQ as part of the Advanced Apprenticeship in Business and Administration, it is recommended that one of your optional units is an IT unit (unit 8, 9, 10, 22, 23, 24 or 25).

Mandatory Core (2 Units)

  • Carry out your responsibilities at work
  • Work within your business environment

Optional Units

Group A (8 Units)

  • Ensure your own actions reduce risks to health and safety (ENTO)
  • Manage diary systems
  • Organise business travel and accommodation
  • Use IT Systems (IT User)
  • Use IT to exchange information (IT User)
  • Database software (IT User)
  • Presentation software (IT User)
  • Specialist or bespoke software (IT User)

Group B (22 Units)

  • Supervise an office facility
  • Procure products and services
  • Manage and evaluate customer relations
  • Manage the payroll function (AOSG)
  • Complete year-end procedures (AOSG)
  • Monitor information systems
  • Run projects
  • Research, analyse and report information
  • Plan, organise and support meetings
  • Make a presentation
  • Organise and coordinate events
  • Word processing software (IT User)
  • Spreadsheet software (IT User)
  • Website software (IT User)
  • Artwork and imaging software (IT User)
  • Design and produce documents
  • Plan and implement innovation and change
  • Develop productive working relationships with colleagues and stakeholders (MSC)
  • Provide leadership for your team (MSC)
  • Prepare text from notes
  • Prepare text from shorthand
  • Prepare text from recorded audio instructions

Want to know more?

If you are interested in applying you can download an application form.

Should you have any further questions please contact us and speak to either Pat McCann 0207 942 2523 or Ray Chan on 0207 942 2940 and we will be more than happy to advise you.